Rob Jackson Consulting Ltd
Registered in England and Wales, No. 7561086
Registered Office: 9 Commerce Road, Lynchwood, Peterborough PE2 6LR
Hello and welcome
We are Rob Jackson Consulting Ltd and we are passionate about engaging and inspiring people to bring about change.
We provide consultancy, training, speaking, writing and mentoring services in strategic volunteer engagement and volunteer management.
Throughout this site you will find more detailed information on who we are and how we can help you, along with quotes from our customers and resources we hope you’ll find useful.
Please visit the contact us page if you'd like to get in touch and engage with us online via a variety of social network tools.
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Out now - A new book from Rob and amazing co-authors
We are pleased to announce that a new edition of the Complete Volunteer Management Handbook is available now.
In print since 1994, this new completely revised fourth edition is published by the Directory of Social Change in association with the University of Kent. It contains essential information for anyone managing volunteers. If you’ve just been given responsibility for volunteers in addition to your main role, or you’re a dedicated manager of volunteers, this book is for you. It will also be useful for those in other management and senior management roles to understand the work involved in effectively engaging volunteers.
Rob has co-authored the book with Rick Lynch, Mike Locke and Dr Eddy Hogg, all respected experts in volunteerism.
The new fourth edition of the Complete Volunteer Management Handbook will be published in October 2019 and you can pre-order your copy now from The Director of Social Change.
“A valuable source of information for anyone seeking to empower and support volunteers through effective management, enablement and support. The book is well researched, clearly presented and easy to navigate quickly.’”
Director of Volunteering,
Royal Voluntary Service
New on our blog - Rob explores what the recent BBC show in the UK, The Big Hospital Experiment, can tell us about volunteer involvement in any setting, especially healthcare.
“Very quickly…the nursing staff discovered that by investing some time in the volunteers they developed engaged, committed and productive people who were keen and able to help in meaningful ways. This demonstrates that if we get the right people in the right volunteer roles, train them properly, support, trust and encourage them to do a good job, they invariably will.”
From our monthly article for Third Sector magazine
This month, Rob builds on October’s article about why we should tackle volunteer problem behaviour by giving advice on how we might do it..
“Be clear whether the problem is a consequence of the volunteer’s behaviour or whether they are simply a problematic person. Some people can’t help themselves and are out to make your life a nightmare. It’s important to recognise the difference between that and someone who means well but isn’t quite going about things in the right way."