Rob Jackson Consulting Ltd

Registered in England and Wales, No. 7561086

Registered Office: 9 Commerce Road, Lynchwood, Peterborough PE2 6LR

Hello and welcome

We are Rob Jackson Consulting Ltd and we are passionate about engaging and inspiring people to bring about change.


We provide consultancy, training, speaking, writing and mentoring services in strategic volunteer engagement and volunteer management.


Throughout this site you will find more detailed information on who we are and how we can help you, along with quotes from our customers and resources we hope you’ll find useful.


Please visit the contact us page if you'd like to get in touch and engage with us online via a variety of social network tools.


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‍Latest ‍news


‍New ‍book ‍- ‍coming ‍soon!!!

‍We ‍are ‍pleased ‍to ‍announce ‍that ‍October ‍2019 ‍will ‍see ‍the ‍publication ‍of ‍a ‍new ‍edition ‍of ‍the ‍Complete ‍Volunteer ‍Management ‍Handbook.


‍In ‍print ‍since ‍1994, ‍this ‍new ‍completely ‍revised ‍fourth ‍edition ‍is ‍published ‍by ‍the ‍Directory ‍of ‍Social ‍Change ‍in ‍association ‍with ‍the ‍University ‍of ‍Kent. ‍It ‍contains ‍essential ‍information ‍for ‍anyone ‍managing ‍volunteers. ‍If ‍you’ve ‍just ‍been ‍given ‍responsibility ‍for ‍volunteers ‍in ‍addition ‍to ‍your ‍main ‍role, ‍or ‍you’re ‍a ‍dedicated ‍manager ‍of ‍volunteers, ‍this ‍book ‍is ‍for ‍you. ‍It ‍will ‍also ‍be ‍useful ‍for ‍those ‍in ‍other ‍management ‍and ‍senior ‍management ‍roles ‍to ‍understand ‍the ‍work ‍involved ‍in ‍effectively ‍engaging ‍volunteers.


‍Rob ‍has ‍co-authored ‍the ‍book ‍with ‍Rick ‍Lynch, ‍Mike ‍Locke ‍and ‍Dr ‍Eddy ‍Hogg, ‍all ‍respected ‍experts ‍in ‍volunteerism.


‍The ‍new ‍fourth ‍edition ‍of ‍the ‍Complete ‍Volunteer ‍Management ‍Handbook ‍will ‍be ‍published ‍in ‍October ‍2019 ‍and ‍you ‍can ‍pre-order ‍your ‍copy ‍now ‍from ‍The ‍Director ‍of ‍Social ‍Change.



‍“A ‍valuable ‍source ‍of ‍information ‍for ‍anyone ‍seeking ‍to ‍empower ‍and ‍support ‍volunteers ‍through ‍effective ‍management, ‍enablement ‍and ‍support. ‍The ‍book ‍is ‍well ‍researched, ‍clearly ‍presented ‍and ‍easy ‍to ‍navigate ‍quickly.’”


‍Rebecca ‍Kennelly

‍Director ‍of ‍Volunteering,

‍Royal ‍Voluntary ‍Service



‍New ‍on ‍our ‍blog ‍- ‍Guest ‍contributor ‍Andy ‍Fryar ‍advises ‍leader ‍of ‍volunteer ‍engagement ‍on ‍how ‍to ‍approach ‍their ‍next ‍job ‍interview.


‍“I ‍think ‍that ‍for ‍far ‍too ‍many ‍of ‍us, ‍the ‍opportunity ‍to ‍work ‍in ‍a ‍new ‍agency, ‍for ‍a ‍new ‍cause ‍and ‍with ‍new ‍people ‍often ‍sweeps ‍away ‍our ‍usual ‍common ‍sense. ‍It ‍takes ‍us ‍to ‍a ‍point ‍where ‍somehow ‍we ‍morph ‍into ‍simple ‍starry-eyed ‍applicants, ‍champing ‍at ‍the ‍bit ‍just ‍to ‍get ‍started, ‍not ‍asking ‍clarifying ‍questions ‍and, ‍all ‍too ‍often, ‍resulting ‍in ‍us ‍letting ‍our ‍guard ‍down.”


‍You ‍can ‍always ‍read ‍more ‍of ‍Rob's ‍writing ‍on ‍our ‍blog, ‍published ‍on ‍Wordpress ‍and ‍Medium. ‍



‍From ‍our ‍monthly ‍article ‍for ‍Third ‍Sector ‍magazine

‍This ‍month, ‍Rob ‍asks ‍if ‍some ‍organisation ‍have ‍come ‍too ‍big ‍to ‍really ‍care ‍about ‍their ‍volunteers.


‍“People ‍love ‍and ‍trust ‍charities ‍– ‍until ‍something ‍goes ‍wrong. ‍At ‍that ‍point ‍they ‍don’t ‍want ‍a ‍bureaucracy-driven ‍promise ‍of ‍a ‍solution. ‍They ‍don’t ‍want ‍a ‍policy ‍masquerading ‍as ‍a ‍demonstration ‍of ‍care ‍and ‍empathy. ‍People ‍hold ‍us ‍to ‍a ‍high ‍standard ‍because ‍we ‍are ‍supposed ‍to ‍care ‍more. ‍They ‍want ‍to ‍know ‍they’ve ‍been ‍heard, ‍that ‍someone ‍genuinely ‍cares ‍enough ‍and ‍is ‍both ‍empowered ‍and ‍equipped ‍to ‍take ‍action ‍– ‍to ‍demonstrate ‍that ‍they ‍care ‍in ‍a ‍tangible ‍way."